Website Privacy Policy

Last Updated:April 2, 2026

Privacy Policy and Information Collection Description 

City Energy Corporation of China Co., Ltd. respects your right to privacy and is committed to strictly complying with this policy to protect it. In this policy, "the Company" (including "we," "us," or "our") refers to City Energy Corporation of China Co., Ltd. and its subsidiaries and affiliates; "you" or "your" refers to individual users who visit this platform and use the relevant services (As defined as follows).

The Company's official website (www.citynewenergy.com) (hereinafter "this Website") and all related digital platforms, services, and communication channels (collectively, the "Platform") are operated by the Company. We understand that you value your personal privacy and care about how your personal information is used and disclosed.

This Privacy Policy aims to explain our norms for collecting, using, disclosing, and protecting user information (collectively, the "Services") through the Platform, online mobile services, or during business operations, and to inform you of your rights regarding your personal information.

This policy applies to information collected in the following scenarios:

• Information collected within this Website.
• Emails, text messages, and other electronic communications between you and the Company.
• Information generated when you communicate with the Company via voice or video calls.
• Information generated when you use our advertising content and applications on third-party websites or services, provided they include a link to this Privacy Policy.

This policy does NOT apply to:

• Information collected through our offline channels, other non-official website channels, or other websites operated by the Company or third parties.
• Information collected by any third party (including third-party applications, advertisements, and content that may link to or be associated with this Website).

Please read this policy carefully to understand our management rules regarding your personal information. If you do not agree with these rules, you may choose to stop using this Website and refuse our communications. By accessing or using this Website, or replying to our communications, you agree to comply with this Privacy Policy.This policy will be updated from time to time (see Policy Revision Instructions for details). Your continued use of this Website and related communication services after the policy update will be deemed acceptance of the revised content; please check the latest version of the policy regularly.

Email, SMS, and Call Terms

Information We Collect and How We Collect It

We collect two types of user information through email, SMS, and call channels:

1. Personal Information:Information that directly identifies you, such as name, mailing address, email, phone number, and any unique identifiers used to contact you online or offline(hereinafter "Personal Information").
2. Non-Specific Information:Information related to you but which cannot independently identify you.

Information You Proactively Provide

Through calls, emails, and SMS, we may collect:

• Various information you actively submit.
• Records and evidence of correspondence (including email information) generated during your communication with us.

Usage Rules for Personal Information

We use the personal information you provide or that we collect legally for the following purposes:

• Providing you with requested information, products, and services.
• Fulfilling cooperation agreements and exercising legal rights stipulated in contracts.
• Sending notifications regarding changes to the Website, products, and services.
• Other uses specified at the time you submit the information or as agreed upon.
• Other legal purposes with your authorized consent.

Autonomy over Personal Information Use and Disclosure

​We fully guarantee your right to autonomously dispose of your personal information

Website Information Collection Terms

Information We Collect and How We Collect It

On the official website, we collect:

We collect the following user information on the official website:

• Personal Information: Identifiable personal information (name, address, email, phone, etc.).  
• Non-Specific Information: Information related to you but which cannot independently identify your identity.  
• Technical Information: Your network access information, login device information, and website usage records.   

Information Collection Channels:

• Proactive filling and submission by you.  
• Automatic collection by the system when you browse the website.  
• Compliant provision by third-party cooperative institutions.  

Information You Proactively Provide

• Information you submit by filling out forms on the official website; supplemental materials provided when reporting website faults.  
• Correspondence records (including emails) generated from your communication with us.  
• Your search records on the official website.  

Information Collected via Automated Data Collection Technology

As you browse and use this Website, we use automated technologies to collect device information, browsing behavior, and usage habits, including:

• Website Visit Records: Traffic data, location information, logs, communication records, and the website resources you browse and use.  
• Device and Network Information: IP address, operating system, and browser type.  
• Such collected information is statistical data and individual identity cannot be directly identified;it is used to optimize website functions and create personalized services, specifically for:
• Counting user volume and usage habits.  
• Retaining your preferences to achieve personalized customization of the website.  
• Optimizing search response speeds.  
• Identifying returning users.  

Automated Collection Technologies We Use:

• Browser Cookies:Small files stored on your computer's hard drive. You can refuse cookies in your browser settings, but this may cause some website functions to be unavailable; if the cookie permission is not closed, our system will automatically push cookie files.  
• Flash Local Storage: Used to retain your browsing preferences and operation records, and is not controlled by browser cookie settings.  

We do not directly collect personal information through automated technology, but we may link and match such data with personal information obtained from other channels.  

Third-party Cookies and Tracking Technology Description

Some content and applications on this Website are provided by third parties such as advertisers, advertising platforms, and content service providers. Third parties may collect your browsing information independently or in combination with tracking technologies such as web beacons; related data may be associated with your personal information to record your long-term cross-platform online behavior.  

We do not control third-party tracking technologies or their methods of use. If you have questions about targeted advertising or precision push content, please contact the corresponding third-party service provider directly.  

Website-side Personal Information Usage Rules

We use the collected personal information for:

• Presenting website content and related services to you.  
• Providing information, products, and services you have applied for.  
• Realizing the purposes agreed upon when you submitted the information.  
• Fulfilling contract obligations and exercising legal rights.  
• Pushing change notifications for the website, products, and services.  
• Following other rules expressly stated at the time of information submission.  
• Other purposes after your authorized consent.  

Website-side Information Autonomy Rights

Tracking Technology and Advertising: You can block some or all cookies or enable cookie reminders in your browser settings. Disabling cookies may cause some website functions to fail.  

Targeted Advertising: We do not control the information collection behavior of third parties pushing advertisements based on user interests. You can autonomously turn off targeted advertising pushes through the official website of the Network Advertising Initiative (NAI).  

General Terms

Personal Information Disclosure Rules

We may disclose aggregated user statistics without restriction. Regarding the personal information specified in this policy, we only disclose it in the following scenarios:

• Disclosing to cooperative service providers and outsourced institutions (partners sign confidentiality agreements and can only use information for agreed purposes).
• In asset transfer scenarios such as corporate mergers, divestitures, restructurings, liquidations, or bankruptcies, where user information is included in the scope of transferred assets.
• To realize the purposes agreed upon when you submitted the information.
• Following other disclosure rules we have expressly stated.
• Obtaining your explicit authorized consent.

Meanwhile, we may legally disclose personal information:

• To cooperate with court orders, laws, regulations, and audit requirements from administrative regulatory departments.
• In scenarios where disclosure is truly necessary to protect the legal rights, property safety, and personal safety of the Company, customers, and third parties.

Protection of Minors Under 16

This Platform is not open to minors under the age of 16, and minors are strictly prohibited from submitting any personal information on the Platform. We do not actively collect personal information from minors. If you are under 16, please do not use the Platform's functions or submit related information.

If we discover that information from a minor has been collected in violation of regulations without parental consent, we will delete the relevant data immediately.

If you find that we have retained information related to a minor, you can contact us:

Legal Department

Address: No. 7899 Yunzhou Road, Yunzhou District, Datong City,

Shanxi Province, China

Email:info@citynewenergy.com

Phone: +86 0352-5197433

Cross-border Data Transfer

The Company's registered location is China. The user information we collect may be stored and processed in China or other countries/regions where we or our cooperative service providers operate.

If your personal information is transferred to a country outside the European Economic Area (EEA), we will adopt compliance safeguards such as the EU Standard Contractual Clauses to ensure that your personal information meets the requirements of this Privacy Policy and local data protection regulations.

User Privacy Rights (Applicable to GDPR and Other Compliant Regions)

If you are located within the European Economic Area (EEA) or the United Kingdom, you enjoy the following rights according to local data protection laws:

• Accessing, correcting, or deleting personal information.
• Restricting the processing of personal information or refusing information processing.
• Applying for personal information data migration.
• Withdrawing authorized information use permissions at any time.

Contact for Rights Protection:

General email info@cityenergycorp.com,

Data Protection Officer email dpo@cityenergycorp.com;

you may also file a complaint with your local data regulatory authority.

Policy Revision Instructions

Policy revision content will be uniformly announced on this page, and reminders will be synchronously updated on the website homepage. If major adjustments to user personal information management are involved, we will post an announcement on the website homepage. The latest revision date of the policy is marked at the top of the page. Please ensure that your reserved email address is valid and capable of receiving notifications, and regularly check the website and this policy for updates.

Contact Information

For policy consultation or feedback, please contact: City Energy Corporation of China Co., Ltd.

Address: No. 7899 Yunzhou Road, Yunzhou District, Datong City,

Shanxi Province, China

Email:info@citynewenergy.com

Phone:+86 0352-5197433

Data Protection Officer (DPO)

Dedicated Email:dpo@citynewenergy.com

Complaints and Problem Feedback Email:info@citynewenergy.com